Frequently Asked Questions

Contact US

Get in touch! We're here to quickly provide you with the info and services you need & answer any questions you may have.

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Ask us anything! We''ll get back to you within 24-48 hours.

Have your say: If you have any feedback for us regarding our products and services, we're always looking to listen and learn from our customers from product designs to how we operate!

Where's my stuff?: If you haven't received an update on your order yet and/or you want an update.

Cancel/Edit Order: If you wish to cancel your order or change any of your order details (we cannot guarantee order details can be amended once an order has been processed).

Returns: If you wish to return your order and it is within your 30 day window OR your product is damaged.

Marketing & PR: If you want to get in touch with us regarding marketing and public relations.

Other: All other queries that do not fit into the other subject titles.

You can expect a reply from us within 24 hours, typically we'll have things all sorted out and resolutions offered in only 48 hours!

We pride ourselves on offering premium customer service, with our team always being available 24/7/365.

Why Choose Us?

Satisfaction Guarantee



We are sure you will love your order! If you don't send us an email why and we will gladly sort out a solution for you to make sure you are happy.

Easily Track Your Order



Simply sit back and relax while we sort everything out for you, we'll keep you updated by email with updates, giving you total peace of mind.

24/7/365 Premium Service



We bring an expertise in customer service like no other, with 24/7 coverage and average resolution times of less than 24 hours, simply reach out to us with anything at all and you can trust we will take care of you straight away.